Ensuring privacy and POPIA compliance
with In-Contact



We safeguard donor, beneficiary, and volunteer data in line with South African law. Our platform supports your NPO to manage personal information securely and transparently.

Why Privacy & POPIA Compliance Matters

Protect Your Donors and Beneficiaries

Maintaining privacy ensures personal data of donors, volunteers, and beneficiaries is never misused or exposed, fostering trust and confidence in your organization.

Legal Compliance

POPIA sets out strict rules for how personal information is collected, processed, stored, and shared. Compliance protects your NPO from legal penalties and reputational damage.

Build Trust and Credibility

Transparent handling of personal information demonstrates accountability, which strengthens relationships with donors, beneficiaries, and stakeholders, and supports fundraising efforts.

What In-Contact promises

Data Collection Transparency

We only collect the data necessary for your NPO operations, which you volunteer to us, so that we are fully consent-based, aligned with POPIA.

Purpose Limitation

Data is only used for your purposes of communicating to and the monitoring of donors and beneficiaries; we never sell or share personal data.

Data Security

Industry-standard encryption, access controls, and audit logs protect personal information from unauthorized access. Full database segregation and offsite backups

Access & Correction

Contacts can access and correct their data easily, in compliance with POPIA. Unsubscribe links are required and a data removal link can be included in email.

Retention & Disposal

Data is retained only as required and can be securely destroyed when no longer needed, reducing risk and ensuring compliance.

Accountability & Audits

We maintain records of processing activities and provide reporting to demonstrate full POPIA compliance.

Download Our POPIA Compliance Guide

Understand how your NPO can safely manage personal data while staying fully compliant with South African privacy law. Our guide provides practical steps for responsible data handling.

Download PDF